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Terms of Use

Thank you for using Integrail!

Please read these Terms of Use carefully before using Our Service.

Effective date: May 22, 2024
Last updated: May 22, 2024 

1. Introduction 

1.1. Definitions 

  • Account: A registered user's personal account that provides access to the Services and its features. 
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. 
  • Content: Any data, information, text, images, videos, or other materials that can be posted, uploaded, linked to, generated, or processed by the Services, regardless of the form in which it is made available by you. 
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Integrail Corporation, 573 Indian Field RD, Greenwich, CT 06830 
  • Country refers to: USA 
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. 
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service. 
  • Free Subscription refers to a limited period of time that may be free when purchasing a Subscription. 
  • Personal Data: Any information relating to an identified or identifiable natural person, as defined by applicable data protection laws. 
  • Privacy Policy: A separate document that outlines how Integrail collects, uses, and protects personal data obtained from users of the AI Tool. 
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service. 
  • Services: Refers to the software or application provided by Integrail that utilizes artificial intelligence technology to perform specific functions or tasks. 
  • Subscription: A paid plan or arrangement granting access to premium features or services offered by the Company on a subscription basis to you. 
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. 
  • Third-Party Services: External services, platforms, or applications integrated with or utilized by the Services, which may include but are not limited to APIs, databases, or authentication services. 
  • Website refers to Integrail, accessible via https://integrail.ai/.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 
  • User: Any individual or entity that accesses or uses the Services provided by Integrail, including: 
  • AI Users: These are individuals or organizations that utilize ready-made AI solutions and services provided by Integrail for analytics, marketing, or operations without modifying its core functionality. 
  • AI developers: These are the professionals who participate in technical creation, maintenance, and enhancement of AI solutions that Integrail offers, e.g. through creation of custom multi-agent models. 

 1.2. Purpose of the terms and acceptance

These Terms of Use ("Terms") are a binding contract between you and Integrail Corporation ("Company," "we," "us," or "our") that govern your access to and use of our services, websites, and applications (collectively, “Service”), including Memory Management, Multi-Agents Studio, Benchmark tool, and our other services for businesses and developers.  

Please read these Terms carefully before using the Service.  

The term 'you' refers to the entity you are representing when you accept these Terms, or if not applicable, to you personally. By agreeing to these terms on behalf of another party (such as your employer or another entity), you confirm that: (i) you have the legal authority to commit that party to these Terms; (ii) you have fully read and understood these Terms; and (iii) you accept these Terms on behalf of the entity you represent. 

Certain services you use or engage in may be subject to supplementary policies, rules, and conditions ("Additional Terms"). These Additional Terms are part of this agreement and incorporated by reference. By accessing or participating in these specific services, you agree to adhere to these Additional Terms. 

Our Privacy Policyexplains how wecollect and use personal information. Although it does not form part of these Terms, it is an important document that you should read. 

These Terms take effect upon your initial click of “I agree” (or a similar button or checkbox, including when you register for the Service through SSO, as well as account creation or making a purchase) or upon your first use of our Services, whichever occurs first ("Effective Date"). Signing these Terms is not required for them to be legally enforceable.  

 ANY DISPUTES OR CLAIMS RELATED TO THESE TERMS AND CONDITIONS, OR THEIR BREACH, WILL BE RESOLVED THROUGH BINDING ARBITRATION MANAGED BY THE AMERICAN ARBITRATION ASSOCIATION ACCORDING TO ITS RULES. THE ARBITRATION WILL TAKE PLACE AT THE CONNECTICUT ACADEMY OF MEDIATORS & ARBITRATORS (CAMA) IN CONNECTICUT, AND ANY DECISIONS MADE BY THE ARBITRATORS CAN BE ENFORCED IN ANY COURT WITH JURISDICTION OVER THE MATTER. 

BY ACCEPTING THIS PROVISION, YOU FORFEIT YOUR RIGHT TO HAVE SUCH DISPUTES ADJUDICATED BY A JUDGE OR JURY AND RENOUNCE PARTICIPATION IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. 

TO OPT OUT OF THIS ARBITRATION AGREEMENT, YOU MUST SEND A CLEAR WRITTEN NOTICE WITHIN 30 DAYS OF AGREEING TO THE TERMS. THIS NOTICE SHOULD BE SENT TO THE DESIGNATED ADDRESS OR CONTACT METHOD OUTLINED IN [8.5. CONTACT INFORMATION] SECTION OF OUR TERMS OF SERVICE, WHICH MAY INCLUDE EMAIL OR PHYSICAL ADDRESS. 

CONTINUED USE OF OUR SERVICES INDICATES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS, INCLUDING THE ARBITRATION CLAUSE AND THE WAIVER OF CLASS ACTION RIGHTS. 

IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.  

1.3. Service Description 

Integrail is an AI research and deployment company that offers an online platform for semi-automated design and execution of multi-modal AI agents fully integrated in your existing infrastructure. For more information about Integrail, please visit https://integrail.ai/ 

Integrail is offering cloud-based AI models, workflows, applications, datasets, UI modules, and other materials (“Content”). This content may be developed or maintained by Integrail, you, or third parties. Your use of any Community Content is governed by these terms and may also be subject to additional terms set by the third-party providers (read more in “Third Party Interactions”). 

Integrail may serve as a connector between Developers (those creating Generative AI applications) and Users (those using these applications). Integrail does not monitor or guarantee the quality or delivery of Developer Applications. 

Notwithstanding the provision of information, tools, or third-party links for your convenience, you shall bear sole responsibility for independently verifying the suitability of any Content for your use. 

 1.4. Third Party  

  • Third Party Interactions 
  • The services may contain links to third-party websites or services that are not owned or controlled by Integrail. By using Integrail's services, you release Integrail from any liability arising from your use of any third-party website or service, including but not limited to all known and unknown claims. 
  • Use of third-party products or services, as well as third-party software accessed through or provided by Integrail, requires separate agreements with those third-party entities and is subject to their respective usage terms. 
  • Accessing these third-party sites is at your own risk, and Integrail disclaims responsibility for their content, functionality, accuracy, privacy policies, or practices. Integrail does not endorse and is not responsible for any third-party websites, services, or content accessed through its services. You are encouraged to review the terms and privacy policies of any third-party sites or services you visit. 
  • Integrail is not obligated to become involved in disputes between users or between users and third parties. You release Integrail from any claims related to such disputes. 
  • No Third-Party Beneficiaries: These Terms are between you and Integrail only. Except as explicitly stated, no third-party beneficiaries are intended under these Terms. 

 

2. General Use of the Platform and User Conduct

2.1. User Conduct Rules 

As a user of Integrail's services, you agree to adhere to the following guidelines to ensure a secure, legal, and respectful usage environment: 

1) Respect for Service and Other Users: 
  • Avoid any actions that interfere with, disrupt, negatively affect, or inhibit other users' full enjoyment of the services. 
  • Refrain from damaging, disabling, overburdening, or impairing the functioning of the services. 
2) Legal and Ethical Conduct: 
  • Do not engage in or support illegal activities such as fraud, gambling, and money laundering. 
  • Avoid uploading, distributing, or making available any materials that are unlawful, libelous, abusive, obscene, discriminatory, or otherwise objectionable. 
3) Integrity of Service Usage: 
  • Ensure that you do not infringe on anyone's rights or violate any legal frameworks, including those pertaining to export control and privacy laws. 
  • Do not misrepresent outputs from the services as human-generated if they are not. 
  • Refrain from engaging in harmful, deceptive, or offensive behavior. 
4) Resource and Security Management: 
  • Avoid excessive, automated or disproportionate consumption of system resources that could impact service quality. 
  • Protect the security of all accounts and prevent unauthorized access to user data or decryption of communications. 
  • Do not send unsolicited emails, execute unauthorized scripts, or strain the service infrastructure excessively. 
5) Prohibited Technical Actions: 
  • Do not illegally collect or store data from the services. 
  • Avoid copying or storing large portions of content or attempting to decompile, reverse engineer or tamper any part of the Services.  

2.2. General Usage Rules 

  • Account Creation: To access specific features of Integrail's services, you are required to create an account. During the registration process, it is mandatory to provide accurate and complete information such as your name, email address. You may voluntarily offer additional information like your relation to AI (whether you are just using AI models or are building them) and your main use cases of the Services, which, along with your account information, is protected under our Privacy Policy 
  • SSO: You may create an account using Single Sign-On (SSO) with 3rd party services (for example, GitHub, Gmail or others). Single Sign-On (SSO) is provided for authentication purposes only. By using Single Sign-On (SSO) with 3rd party services, you authorize Integrail’s to access and use your account information as necessary for authentication purposes.  
  • Account Security: You are solely responsible for keeping your account password confidential and for all activities that happen under your account. You must not share your password with others and should take all necessary steps to protect your login credentials. 
  • User Eligibility: The services are intended solely for individuals who are at least 18 years old or of legal age in their jurisdiction. Minors are not permitted to use the service unless supervised by a parent or guardian who consents to the terms on their behalf. 
  • Usage Restrictions: The services can be used for personal, non-commercial, and commercial purposes. You must comply with all applicable laws related to the use of the services. If any local laws restrict or do not permit your use of the services, you are not authorized to access them. Unauthorized use of email addresses or impersonation is strictly prohibited. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.  

2.3. Subscription & Billing Terms 

  • Access to Services: Integrail provides users with access to its services on a subscription basis.  
  • Free Subscription: Upon creating an account, each user receives a complimentary allocation of $10 worth of credits, represented in tokens, upon creating a new account. Every interaction with the AI tool, whether input or output, will consume a corresponding amount of tokens. Users can continue to utilize the AI tool freely until their allocated tokens are depleted. Users can monitor their token balance and make the most of their free subscription credits. You may be required to enter Your billing information in order to sign up for the Free Subscription. If You do enter Your billing information when signing up for a Free Subscription, You will not be charged by Integrail until the Free Subscription has expired. On the last day of the Free Subscription period, unless You canceled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected. At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer. Additional tokens can be purchased as needed.  
  • Paid Subscription: Some parts of the Service may be available only with a paid Subscription. Paid subscription packages allow users to purchase a pre-set package of tokens or get access to other premium features. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, Your Subscription will automatically renew unless You cancel it or the Company cancels it. 
  • Subscription Compliance: All users are expected to respect the Service’s subscription terms, as well as demonstrate payment compliance and ensure timely and accurate payment for continued access. 
  • Billing Procedures: Users must provide accurate billing information, including payment details and contact information, to facilitate smooth transactions. It is the user's responsibility to keep billing information accurate and up-to-date. Failure to do so may result in service interruptions. Payments are handled via a secure online payment system. Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. 
  • Changes in pricing: We periodically review and update our pricing to reflect changes in market conditions, service improvements, or operational costs. Integrail reserves the right to modify the Subscription fees at its sole discretion. Any changes will become effective at the end of the current Subscription period. We will notify you at least 30 days before any adjustments to pricing take effect, providing you with an opportunity to cancel your Subscription if you do not agree with the new rates.The updated pricing will come into effect on the next billing cycle following the notice period. By continuing to use the service after the effective date, users agree to the new rates. If you do not wish to accept the new pricing, please cancel your subscription before the changes take effect to avoid automatic renewal at the updated rates. 
  • Refunds: Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. 
  • Cancellation Policy: Users have the right to cancel their subscriptions at any time through their account settings. When a user cancels, the subscription remains active until the end of the current billing period. Users can continue accessing the service's features until that period ends. Subscription fees are non-refundable. Partial refunds are not provided for mid-cycle cancellations. The cancellation will only prevent future automatic renewals.  

2.4. Permitted Use of Service and Your Rights Using the Service: 

Multi-Agent Studio:  

  • Development: Users are granted the right to utilize the studio's tools to design, build, and iterate on multi-agent AI applications. This includes a worldwide, non-exclusive license to use and share the Output generated through your use of the Generative AI within the Services for any legal purpose, provided it aligns with these Terms. Ensure that all development work complies with relevant intellectual property and privacy regulations. 
  • Testing: Users should rigorously test their multi-agent systems using the studio’s provided tools before deployment, ensuring compliance with both Integrail’s internal standards and applicable external regulations. 
  • Deployment: Deploy the developed agents to production environments responsibly, adhering to all applicable security protocols and regulatory requirements. 
  • Collaborative Contributions: Adhere to provided guidelines for collaborative model building, ensuring equitable and clear rights attribution among multiple contributors. Maintain transparency in your contributions to model building. Ensure proper attribution of sources and contributors to uphold the integrity of collaborative developments. 

 Model Marketplace: 

  • Model Listing: List only models that are legally owned and properly licensed, providing accurate descriptions and use cases.  
  • Model Usage: Use purchased or downloaded models for purposes permitted by the relevant license or terms specified by the model creator. 
  • Feedback: Provide honest and respectful feedback on listed models to help the community understand their utility.  

Community Engagement: 

  • Collaboration: Foster a respectful environment where users can share insights, discuss best practices, and provide constructive feedback. 
  • Respectful Interaction: Maintain respectful communication, avoiding harassment, discrimination, or any inappropriate behavior. 
  • Contribution: Share useful, accurate content in discussions, documentation, or educational resources to benefit the community. 

2.5. Prohibited Uses 

  • Unauthorized Access: Do not attempt to gain unauthorized access to the platform or others' accounts. 
  • Malicious Activity: Avoid using the platform for fraudulent activities, spreading malware, or engaging in behavior harmful to the community. 
  • Misuse: Do not manipulate or abuse platform tools, the marketplace, or educational content for personal or commercial advantage contrary to the spirit of these terms. Do not share offensive content. 
  • Restrictions on Agreements: Users and Developers are prohibited from forming separate agreements outside of Integrail for non-embedded applications. Violations may lead to account termination, and Integrail is not responsible for enforcing these external agreements. 

 

2.6. Account Termination and Suspension of Service:  

  • Voluntarily Account Termination: You can terminate your use of the Services at any time by notifying us and closing your account via contact email [See 8.5. Contact Information]. Keep in mind, any content associated with your account may be deleted upon termination. If you accidentally delete your account, contact us promptly, although recovery of your content cannot be guaranteed. Post-termination, certain provisions such as your obligations to pay or indemnify us, and any limitations on our liability, will continue to apply. 
  • Involuntarily Account Termination Conversely, Integrail may terminate or suspend your access to the Services or your account for any reason, including any breach of these Terms. We reserve the right to decide if your actions constitute a breach. Suspension of your rights to the Services may occur immediately if your usage poses security risks or negatively impacts our systems or that of others, incurs liability, is fraudulent, violates these Terms, involves non-payment, or if you face legal or financial difficulties such as bankruptcy. During any suspension, you remain responsible for accrued charges, and you will not receive any service credits for the suspension period. 

 

3. Content 

3.1. General Content Rules 

  • User Responsibility for Input and Output: Users are responsible for any data they input into Integrail services (the "Input") and the results or output generated from such data (the "Output"). Users must ensure that their Input is accurate, does not infringe on any intellectual property rights, and complies with all applicable laws and regulations. Users acknowledge that they are solely responsible for the consequences of their Input and Output, including its legality and appropriateness. 
  • Ownership of Input and Assignment of Rights in Output: Users retain ownership of the original Input they provide to the Integrail platform. By submitting Input, users grant Integrail a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display the Input for the purpose of operating, improving, and providing our services. As for the Output, unless otherwise specified, Integrail grants users a non-exclusive license to use the Output generated by our services for any lawful purpose, subject to the terms of this Agreement. 
  • Use of Content by Integrail for Service Improvement and Compliance: Integrail may use any content submitted by users, including Input and Output, to improve the functionality and performance of its services. This use may include training the platform to refine its capabilities and compliance monitoring to ensure content adheres to legal standards and our policies. Such use will always be in line with our commitment to privacy and data protection as outlined in our Privacy Policy. We will retain any data you input into the Integrail platform. If you prefer to opt out of data retention, kindly notify us via contact email [See 8.5. Contact Information] to request exclusion. 
  • User-Generated Content: Users may generate content, such as custom AI models, text, images, or other data ("User-Generated Content"), within the Integrail platform. Users agree that they are solely responsible for their User-Generated Content, including ensuring that they have all necessary rights to use such content and that it does to not violate the rights of others or any laws. Integrail is not responsible for any use or misuse of User-Generated Content by other users or third parties. 
  • Use of Content: Users are permitted to use content provided by Integrail and other users on the platform as allowed by the features of the service and within the scope of this agreement. Such use must be for lawful purposes only and not for any illegal activities. Users must respect copyright laws and the proprietary rights of others when using content from the platform. Integrail reserves the right to restrict or terminate access to content if a user violates these terms. 
  • Moderation: Integrail reserves the right to monitor, review, and moderate any content submitted to the platform, including User-Generated Content, to ensure compliance with legal standards, this Agreement, and our community guidelines. Integrail may remove, edit or block any content that is found to be in violation of these policies or that is otherwise harmful or objectionable. 
  • Content Backups: Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed. The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service. 

  

3.2. Intellectual Property Rights 

  • Ownership of Existing IP: Integrail fully respects the intellectual property rights of content providers and third parties. All original content, features, and functionality within the services are owned by Integrail, its licensors, or other providers and are protected by copyright, trade secret, patent, and other intellectual property laws. 
  • Access to Services: Users are granted a limited, non-exclusive, non-transferable right to access and use the services and its content strictly for personal, non-commercial purposes. Users are not permitted to modify, publish, transmit, sell, or create derivative works from Integrail's services or content without prior written permission. 
  • User-Generated Content: Users retain ownership of any intellectual property rights for content they upload or generate while using Integrail's services. By using the platform, users grant Integrail permission to use their content for providing, maintaining, and improving the services. 
  • Licensing of Created Models: Models created on the platform may be shared or sold by users, subject to any platform-imposed limitations or royalties as outlined in these Terms. 
  • Copyright Infringement Clause: Integrail provides procedures to address claims of copyright infringement in accordance with applicable laws. Users are expected to respect others' intellectual property rights, and copyright infringement is a violation of these Terms. Integrail reserves the right to take appropriate action, including legal recourse, against any user found to infringe on third-party intellectual property rights. 
  • Proprietary Rights: Integrail maintains ownership of its technology and retains all associated intellectual property rights. Users confirm they have the rights, consents, and permissions to submit their content and are responsible for ensuring it complies with applicable laws and third-party rights. 

  

4. Data Handling

  • Data Collection: Integrail collects various types of data, including but not limited to prompts, search queries, interaction data, and usage statistics. We collect this data to improve platform functionality, personalize user experience, analyze usage patterns, and ensure compliance with our policies. 
  • Data Security: Integrail employs robust security measures, including encryption, multi-factor authentication, and regular security audits, to safeguard user data from unauthorized access or misuse. 
  • Data Privacy: Refer to our Privacy Policy for comprehensive details on how Integrail collects, processes, and protects user data, and how it shares data with trusted partners. 
  • Messaging and Electronic Communications Consent: By using Integrail's services, users consent to receive electronic communications, including service updates, notifications, alerts, and agreements. These communications fulfill legal requirements for written communication. Users can manage their communication preferences or opt-out through their account settings or as detailed in our Privacy Policy. 
  • Confidentiality: Integrail is committed to protecting the confidentiality of user data and proprietary information such as technology, business plans, and unreleased product information. It excludes information that is public, already known, legally obtained from other sources, or independently developed. Access to confidential data is limited to authorized personnel under strict confidentiality agreements. Users may only use confidential information in relation to services provided under these Terms or as explicitly authorized by Integrail. Confidential information should be protected from unauthorized access or use with the same level of security as the user’s own confidential information. Optional beta releases are provided solely for evaluation purposes and may contain bugs. Specific terms apply to beta releases, which are not intended for production use. Integrail reserves the right to modify or discontinue beta releases at any time. 
  • User Responsibility: Users are responsible for maintaining secure access to their accounts by using strong passwords and promptly reporting unauthorized activity. 

  

5. Disclaimer of Warranties and Limitation of Liability 

  • Disclaimer of Warranties: Integrail provides its services "AS IS" and "AS AVAILABLE," without express or implied warranties. To the fullest extent permitted by law, we disclaim all warranties, including those of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee security, accuracy, availability, or uninterrupted access, and users access and use the services at their own risk. We also make no guarantees that our services will meet your requirements, be compatible with other systems, or operate without errors or harmful components. We do not warrant that any errors will be corrected. Some jurisdictions may not allow certain exclusions of warranties or limitations on statutory rights. In such cases, the limitations will apply to the fullest extent permitted by law. 
  • Limitation of Liability: Integrail shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of the services. Our liability for any claims related to the services is limited to the amount paid by the user in the twelve-month period preceding the claim. These limitations and disclaimers of liability form essential parts of this agreement and remain in effect even if a remedy is found to be ineffective or unenforceable. 
  • Indemnity: Users agree to indemnify and protect Integrail from any claims, liabilities, damages, losses, or expenses arising from the use or misuse of the services or from a breach of these terms. While Integrail commits to defending users against third-party infringement claims related to the services, users are responsible for reimbursing Integrail for losses due to breaches or other claims related to user content. 
  • Independent Contractor and Liability Disclaimer: Developers are independent contractors and not employees of Integrail. Integrail is not liable for the Developer Applications and does not guarantee their quality or legality. 

 

6. Copyright Infringement Clause

6.1. Infringement of property rights 

In the event of any copyright infringement on our platform, including but not limited to the unauthorized use, reproduction, or distribution of copyrighted material, we are committed to upholding the rights of copyright owners and complying with relevant laws, including the Digital Millennium Copyright Act (DMCA). Users who believe that their copyrighted material has been infringed upon may submit a notice of copyright infringement to our designated agent. 

Upon receipt of a valid notice, we will promptly investigate the claim and take appropriate action, which may include removing or disabling access to the infringing material. We may also notify the alleged infringer and, in cases of repeated infringement, terminate their access to our platform. 

Additionally, if a user believes that their removed material was not infringing or has the right to use the material, they may submit a counter-notice to our designated agent. Upon receipt of a valid counter-notice, we may reinstate the material unless the copyright owner initiates legal action. 

6.2. Copyright Infringement Notice and Content Removal Request Form 

If you believe that content hosted on Integrail infringes on your intellectual property rights, or if you wish to remove your content from our platform, please complete the form below to submit your request. We take these concerns seriously and will respond as quickly as possible. 

Personal Information 

  • Full Name: 
  • Contact Email: 
  • Phone Number: 

Content Information 

  • Description of the content to be removed: 
  • URL or location of the content within Integrail: 
  • Reason for removal request: 
  • Copyright infringement 
  • Personal data removal 
  • Other (please specify) 

Proof of Ownership 

  • Please provide any documents or evidence supporting your ownership of the content or your right to request removal (e.g., copyright registration certificate). Attach files or provide links as necessary. 

Declaration 

  • Statement of Accuracy: 
  • I hereby declare that all information provided is accurate and that I am the owner or authorized agent of the content in question. I understand that submitting false or misleading information may result in liability under law. 
  • Consent to Contact: 
  • I agree that Integrail may contact me via the provided contact information to discuss this request. 

Signature 

  • Please type your full name: 
  • Date: 

 

 

 7. Dispute Resolution and Arbitration Clause

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. 

 7.1. Dispute Resolution and Arbitration: 

  • In the event of any disputes arising from or relating to these Terms or the use of Integrail's services, you and Integrail agree to resolve the matter through binding arbitration as the primary mechanism, unless specified otherwise. 
  • Arbitration is a less formal process than court litigation, conducted by a neutral arbitrator rather than a judge or jury. Both parties will have limited discovery rights, and the arbitrator has the authority to grant remedies equivalent to those of a court. 
  • By agreeing to these Terms, you and Integrail waive the right to a jury trial or participation in class action or consolidated arbitrations. 

7.2. Arbitration Process: 

  • The arbitration will follow the rules of JAMS Alternative Dispute Resolution Services. The arbitrator will handle any dispute over the interpretation or application of this clause. 
  • Arbitration will be governed by the Federal Arbitration Act and applicable federal and state laws, following the statutes of limitations. 
  • The arbitration sessions will be held in New York County, New York, unless the claim is for $10,000 or less, in which case the claimant can opt for document-based or non-appearance-based telephone arbitration. 
  • The arbitrator will issue a written decision with the essential findings and conclusions. If a claim is determined to be frivolous, fee reimbursement will follow JAMS Rules standards. 

7.3. Class Action Waiver: 

  • Both parties agree to pursue claims individually and waive any right to class action or consolidated claims unless such waiver is unenforceable. If this prohibition is found unenforceable, the arbitration agreement will be nullified. 

7.4. Severability

  • If any part of this clause is deemed unenforceable, the remainder will remain effective to a reasonable extent. 

7.5. Governing Law and Jurisdiction

  • The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws. 

7.6. Notices 

  • Sending Notices to Integrail: Send notices via certified U.S. Mail or Federal Express with signature and return receipt requested to the specified address. 
  • Receiving Notices from Integrail: You agree to receive electronic notices at your registered email address. Notices are considered effective when sent via email. Ensure your email is current and accurate. 

7.7. For European Union (EU) Users 

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident. 

7.8. United States Federal Government End Use Provisions 

If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101. 

7.9. United States Legal Compliance 

If You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties. 

7.10. California Residents 

California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs for complaints or information. 

7.11 Translation Interpretation 

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute. 

 

8. General Provisions 

8.1. Comprehensive Agreement

These Terms represent the complete and exclusive understanding between you and Integrail, superseding all prior agreements and communications. You acknowledge that you are not an employee or agent of Integrail and have no authority to bind the company. 

8.2. Changes to Terms 

Integrail may modify these Terms at its discretion, including adding or removing features or imposing new limitations. Significant changes will be communicated via the updated effective date at the beginning of the Terms, a notice on our website, or an email. 

If you disagree with the modifications, you must stop using the services and deactivate your account. Your continued use of the platform after changes means you accept the updated Terms. Unapproved changes not documented will not be binding. 

8.3. Key Guidelines for Using Integrail's Name and Logo 

  • Proper Usage: Always use "Integrail" correctly and do not modify the spelling. 
  • Logo Integrity: Use the logo in its original form without alterations to color, size, or proportions. 
  • Context: Use the name and logo in positive contexts only, without implying sponsorship or endorsement. 
  • Prohibited Usage: Do not use the name or logo in misleading, offensive, or illegal contexts. 
  • Permissions: Obtain written permission for usage beyond standard references or partnership announcements. 

8.4. Feedback Clause 

By providing feedback on Integrail's services, you grant us full rights to use it without restriction. You authorize us to include your name, logos, and trademarks in our promotional materials. Please provide constructive feedback or report issues responsibly to help us improve the service. 

8.5. Contact Information 

If you have any legal issues or questions about these Terms or the Service, please contact us: 

Email: support@integrail.ai 

Address: XXX 

8.6. General Provisions 

These Terms, including all referenced documents, constitute the full agreement between you and Integrail regarding the subject matter. The language used here will be interpreted inclusively, meaning singular terms include plural implications, and terms like "including" are to be read as "including, but not limited to." If any part of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary so that the remainder of these Terms continues in full effect. The failure of Integrail to enforce any provision at any time does not waive the ability to enforce it later. All financial responsibilities related to your use of the Services, such as taxes and duties, fall upon you, although Integrail may choose to handle these at its discretion. 

8.7. Assignment Restrictions

You are not permitted to assign, transfer, or delegate these Terms, or any of your rights or obligations hereunder, either fully or partially, without Integrail's prior written consent. Attempts to do so without such approval will be void. In contrast, Integrail reserves the right to assign, transfer, or delegate these Terms, along with any rights or obligations, without your consent. Integrail may also allow its affiliates, agents, and contractors to exercise its rights or fulfill its obligations under these Terms while maintaining responsibility for their compliance. 

8.8. Promotions 

Any Promotions made available through the Service may be governed by rules that are separate from these Terms. If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply. 

 

Contact Us 

If you have any questions about this Terms of Use Policy, you can contact us by email at support@integrail.ai 

 

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