Integrail.ai Privacy Policy

Integrail.ai is dedicated to safeguarding your privacy. This Privacy Policy explains how Integrail.ai ("Integrail," "we," "our," or "us") collects, uses, discloses, and protects the information obtained from users ("you" or "your") of our website and services.

Scope and Consent

By accessing or using Integrail.ai's website, services, and tools in any manner, you consent to the collection, use, and disclosure of your information as detailed in this Privacy Policy. We use your personal data to provide and enhance the Service. Please review this Policy carefully to understand our practices regarding your information and how we will handle it. If you disagree with our policies and practices, please do not use our website, services, or tools.

Remember Our Terms of Use

Use of Integrail.ai's website, services, or tools is always subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions provided in the Terms of Use.

Changes to the Privacy Policy

As we continually work to improve our website, services, and tools, we may need to update this Privacy Policy. We will inform you of any changes either by sending you an email or by posting a notice on the Integrail.ai website. These updates are essential for your continued use of the website, services, or tools, even if you have opted out of receiving legal notice emails from us. Your continued use of the Services following any updates to the Privacy Policy signifies your acceptance of the revised terms.

Types of Data We Collect

Personal Data

Email Address: We collect your email address to facilitate communication, provide updates about our services, and send important notifications.
First Name and Last Name: Your first and last name are collected to personalize your experience with our services and for identification purposes.

Profile Information

Profile Type: You are asked to select a profile that best describes your use case: whether you utilize AI services or develop AI solutions (“AI User”, “AI Developer”).
Primary Goals: You may choose one or multiple primary goals from the proposed options that align with your objectives for utilizing AI.
Subscription Preferences: You have the option to indicate whether you would like to receive information about Integrail solutions via email. You can unsubscribe at any time.
Terms of Use Agreement: By registering, you agree to have your personal information managed in accordance with Integrail's Privacy Notice.

Usage Data

When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Usage Data").

Usage Data may include, but is not limited to:

Web Activity Data: This includes information such as browser type, the pages of our website that you visit, the time and date of your visit, and the time spent on those pages.
Interaction Data: We may collect data regarding your interactions with our website and tools, including clicks, session duration, and other interactions.
Operational Information: This encompasses a range of operational actions within our system, such as account management activities (e.g., account creation, updates, and acceptance of Terms and Conditions), token transactions, pipeline management actions (e.g., starting and finishing pipelines), Integrail’s tool(s) usage, system and user prompt details, and error notifications (e.g., login/sign-in errors, pipeline run errors, token exhaustion warnings).

Cookies

Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Social Media Information

Social Media Interaction: We have pages on social media sites like Instagram, YouTube, and LinkedIn. When you interact with our social media pages, we will collect personal information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

Other Information You Provide

Events and Surveys: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, “Other Information You Provide”).

Third-Party Service Providers

Google Analytics: Google Analytics is a web analytics service used to track and report website traffic, enabling us to monitor the usage of our Platform, Services, and Tools. This includes aggregated benchmark statistics for trend analysis, use cases selected during registration, tokens consumption analytics, model and nodes utilization statistics, benchmarking actions with timestamps, adjustments to main settings, model selection frequency, analysis of model combinations, and error notifications (e.g., login/sign-in errors, runtime errors). The data collected is also shared with other Google services and may be used to personalize ads within Google's advertising network. If you prefer not to have your activity on the Service tracked by Google Analytics, you can opt-out by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript from sharing information about your visit activity. For further details on Google's privacy practices, please visit the Google Privacy & Terms web page: Google Privacy Policy.

Purpose of Data Collection

We collect Usage Data to

Improve the functionality and performance of our Website and Tools.
Analyze user behavior and preferences to enhance user experience.
Provide personalized recommendations and insights to users.
Ensure the security and integrity of our systems.
Comply with legal and regulatory requirements.

Data Processing and Sharing

We may share Usage Data with third-party Service Providers for the purposes of monitoring, analyzing, and optimizing the use of our Platform. These Service Providers adhere to strict data protection standards and use the information in accordance with their Privacy Policies.

Third-Party AI Providers

Such as OpenAI, Mistral, Google, and more that we use to help support our AI-powered assistant. We require these providers to use your information only for the purpose of facilitating our AI-powered tool, and we do not allow these providers to train their AI models using your personal information.

Information from Third-Party Social Media Services

You can choose to authenticate using single sign-on (SSO) through your social media accounts, streamlining the registration and login process.

Google: If you decide to register through or otherwise share information with us from a Third-Party Social Media Service, we may collect personal data that is already associated with your Third-Party Social Media Service's account, such as your name, email address, activities, and contact list. This data is used in accordance with our Privacy Policy and Google's privacy practices. For more details on Google's privacy practices, please refer to Google's Privacy Policy.
GitHub: If you decide to register through GitHub or otherwise share information with us from your GitHub account, we may collect personal data associated with your GitHub profile, such as your username, email address, repositories, and activity. This data is used in accordance with our Privacy Policy and GitHub's privacy practices. For more details on GitHub's privacy practices, please refer to GitHub's Privacy Policy.
Microsoft Outlook: If you decide to register through Microsoft Outlook or otherwise share information with us from your Outlook account, we may collect personal data associated with your Outlook profile, such as your name, email address, contacts, and calendar events. This data is used in accordance with our Privacy Policy and Microsoft's privacy practices. For more details on Microsoft's privacy practices, please refer to Microsoft's Privacy Policy.

You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service's account. If you choose to provide such information and personal data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Links to Other Websites

The Service may contain links to other websites not operated or controlled by Integrail, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

Use of Your Personal Data

We utilize Personal Data for various purposes within Integrail:

To Provide and Maintain Services: This includes monitoring service usage to ensure seamless operation.
Account Management: Managing your registration and access to different service functionalities.
Contract Performance: Facilitating the development, compliance, and fulfillment of contracts for purchased products or services.
Communication: Contacting you via email or other electronic means for updates, informative messages, or security-related notifications.
Information Sharing: Providing news, special offers, and relevant information about tools, services, and events similar to those you've shown interest in, unless you opt out.
Request Management: Addressing and managing your inquiries and requests.
Business Transfers: Evaluating and executing mergers, divestitures, or other business transactions where Personal Data may be transferred as part of assets.
Other Purposes: Using your data for analysis, identifying usage trends, assessing promotional campaign effectiveness, and enhancing our services, products, and marketing efforts.

Email Marketing

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use Email Marketing Service Providers to manage and send emails to you.

HubSpot: Their Privacy Policy can be viewed at HubSpot Privacy Policy.

Your Rights

Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

Access your Personal Information and information relating to how it is processed.
Delete your Personal Information from our records.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party (right to data portability).
Restrict how we process your Personal Information.
Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Information.

Lodge a complaint with your local data protection authority.

To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:

The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you.
The right to request deletion of your Personal Information.
The right to correct your Personal Information.
The right to be free from discrimination relating to the exercise of any of your privacy rights.

We don’t “sell” Personal Information or “share” Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don’t process sensitive Personal Information for the purposes of inferring characteristics about a consumer.

You can exercise some of these rights through your Integrail account. If you are unable to exercise your rights through your account, please submit your request through support@integrail.ai.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We may share your personal information in the following situations:

With Service Providers: Your personal information may be shared with service providers to monitor and analyze the usage of our services or products, facilitate payment processing, or to contact you.
For Business Transfers: Your personal information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, ensuring that they adhere to this Privacy Policy. Affiliates include subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

With Business Partners: Your information may be shared with our business partners to offer you certain products, services, or promotions.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Verification

In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements: The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Children

Our Service is not directed to children under the age of 13. Integrail does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to Integrail through the Service, please email us at support@integrail.ai. We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

Consent: You have given your consent for processing Personal Data for one or more specific purposes.
Performance of a Contract: Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal Obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital Interests: Processing Personal Data is necessary in order to protect your vital interests or those of another natural person.
Public Interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate Interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights.

You have the right under this Privacy Policy, and by law if you are within the EU, to:

Request Access to Your Personal Data: The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
Request Correction of the Personal Data: The right to have any incomplete or inaccurate information we hold about you corrected.
Object to Processing of Your Personal Data: This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
Request Erasure of Your Personal Data: The right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
Request the Transfer of Your Personal Data: We will provide to you, or to a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to carry out a contract with you.
Withdraw Your Consent: The right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Service.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at support@integrail.ai.

Privacy Policy

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