We are hiring!
Company Overview:
Integrail is making AI Agents accessible to any business. We are the creators of the Integrail AI Studio, a groundbreaking no-code platform that empowers organizations to create powerful AI applications without the need for engineers or data scientists. Designed to automate complex workflows across verticals and company functions, AI Studio leverages the latest LLMs and integrations with common applications to transform businesses through AI.
Position Overview:
We are seeking a Solutions Architect to join our growing team. In this role, you will work closely with our customers to identify opportunities to introduce AI-powered automation into their business and to develop unique AI agents within the Integrail AI Studio to support each customer’s needs. The ideal candidate will have extensive experience in customer-facing roles within software or consulting, with a strong background in being able to translate a customer’s needs into requirements and solutions for software systems. This individual will work in both pre-sale and post-sale engagement with customers, ensuring that our customers successfully adopt AI through Integrail and derive maximum value from our platform.
Key Responsibilities:
- Evangelism: Promote and educate prospects and customers on the potential of AI agents to support and transform their business.
- Customer Onboarding & Implementation: Work with customers across their journey, leading the implementation and execution of services to ensure seamless adoption of Integrail-delivered AI agents into their business processes.
- Solution Design: Consult with current and prospective customers to design and implement the best AI-driven solutions tailored to their specific business needs and/or defined tasks. Serve as the primary technical contact post-sales, providing guidance and troubleshooting as necessary.
- Client Relationship Management: Develop and maintain strong relationships with clients, acting as the primary point of contact for our services engagements, ensuring that client needs are met and expectations exceeded.
- Collaboration: Collaborate closely with sales, product management, and engineering teams to align professional services efforts with overall company objectives and client needs, ensuring seamless execution of projects and fostering a strong partnership with customers.
- Voice of the Customer: Provide feedback on product features and client needs to improve Integrail’s offerings, ensuring that our solutions remain cutting-edge and impactful in the market.
- Continuous Improvement: Use data and feedback to continuously improve processes, artefacts, tools and documentation.
Qualifications:
- Proven experience in a professional services or consulting role within the tech industry, with a preferred focus on business process automation.
- No explicit experience in AI application development is required, though successful candidates will bring an understanding of business workflows, automation, and data.
- Experience working with customers to successfully adopt complex solutions, with a track record of delivering high-quality outcomes.
- Ability to communicate complex technical topics to non-technical stakeholders, ensuring clarity and alignment on expectations.
- Exceptional problem-solving skills and the ability to think strategically while executing methodically.
- A strong understanding of AI and the wider AI ecosystem is a plus.
- Experience working in fully remote teams is a plus.
Why Join Us:
- Opportunity to join a pioneering AI startup and shape the future of how we work.
- Be empowered to build and lead in a highly innovative and empowering culture.
- Competitive salary and equity options. Comprehensive benefits package.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter to Catherine Nikitina, recruiter at Integrail, at: careers@integrail.ai.